Protection of personal data on www.phivio.nz

Personal data protection policy (hereinafter "Policy")

In our company Phivio s.r.o., with registered office at Bancíkovej 17007/1A, Bratislava - district Ružinov, 821 03, we strictly comply with Act No. 18/2018 Coll. on the protection of personal data and on amendments and additions to certain laws published in the Collection of Laws of the Slovak Republic (O ochrane osobných údajov - hereinafter referred to as "the Law"). Please read our Privacy Policy ("Policy") carefully to learn more about the data we hold and how we handle it. The processing of your personal data is always governed by these Principles.

 

Phivio s.r.o., with registered office at Bancíkovej 17007/1A, Bratislava - district Ružinov 821 03, IČO: 50400681, is the operator of your personal data, which it collects and uses in the performance of its activities. If you have any questions or inquiries regarding this Privacy Policy, you can contact us directly by e-mail at info@phivio.nz.

 

We consider your personal data to be confidential and will be shared in accordance with the Personal Data Protection Act and with other entities in accordance with the Policy. The person concerned can exercise his rights arising from Regulation of the European Parliament and of the EU Council 2016/679 (hereinafter referred to as the "Regulation") with the full cooperation of our company, if the submitted requests are reasonable and in accordance with the Law. Phivio s.r.o. may request the provision of additional information necessary to confirm the identity of the person concerned if it has legitimate doubts about the identity of the natural person submitting the request.

What personal data do we collect?

The company Phivio s.r.o. collects, uses, stores and transfers various types of personal data, depending on the relationship of the person concerned with Phivio s.r.o. Also, Phivio s.r.o. collects and uses personal data that is necessary to ensure and provide our services to the highest standards and as efficiently as possible. Our company collects and uses the following types of data:

● Identification – name and surname of the person concerned, gender, date of birth, your interests and preferences,

● Contact information – postal code, village, street and house number, e-mail and telephone numbers

● Last but not least, we also record information about your state of health or your preferences that are relevant to the provision of our services.

We will always request your identification and contact data (e.g. phone number, e-mail, postal address) in connection with the performance of our company's activities.

What are the goals of processing your personal data?

Phivio s.r.o. collects your personal data in order to provide you with effective, high-quality and reliable services. If you contact us in connection with our services, any information provided, such as your identification data, email address, telephone number, as well as information about your health or preferences, will be used to address your needs. We have a legitimate interest in using this information to provide the services you have expressed interest in.

For marketing purposes, we process your contact data only on the basis of your consent, which you grant when registering on our platform. We use this data to inform you about news on the platform, interesting articles and the like. You can cancel the receipt of this information and your consent at any time, or provide it to us directly by contacting us at info@phivio.nz.

With whom we share your personal data

We do not share your personal data with any third parties (recipients), unless sharing is necessary for the provision of our services. In the event that our external collaborators (subcontractors) need access to your personal data in order to assist us with the provision of services, we have taken appropriate technical, contractual and organizational measures to ensure that your personal data is processed in accordance with with legal regulations. Below is a list of our subcontractors:

● Google LLC (Google Analytics, Google Drive)

● The Rocket Science Group LLC (Mailchimp)

● Meta Platforms, Inc. (Facebook)

● Hotjar Ltd (Hotjar)

The list of subcontractors may change from time to time if we change subcontractors or start working with new ones. We also share your personal data with experts (especially specialists in the field of aesthetic medicine) based on your choice. We never share your data with an expert you have not expressed interest in on our platform. Our company cares about the security of your personal data, therefore we have implemented measures to protect unauthorized access by other persons, in the following way:

● All client files are stored on a secure cloud system. Access is restricted only to our employees who have received permission for legitimate business purposes,

● Our cloud storage system uses encryption to protect it from external threats.

● Access to our computers and other electronic devices that process personal data is protected by passwords.

How long do we keep your personal data?

We keep your personal data only as long as it is legally permitted and necessary for the purposes for which it was collected. Unless the deletion of your data is against the law or we need it in accordance with our legitimate business interests (e.g. preventing fraud and improving the safety and security of users), your data will be deleted from our storages and systems in relation to the processing of your personal data for the purpose of the offer as soon as possible.

Your rights arising from the Act and Regulation

According to the Personal Data Protection Act and Ordinance, you have the right to protect and manage your personal data. Rights arising from the Regulation:

● The right to see all the personal data we hold and how we handle it

● The right to stop contacting the affected person by our company

● The right to correct incorrect personal data of the person concerned

● The right to delete personal data

● The right to object

● The right to restrict access to personal data for certain purposes

● The right to change personal data handled by our company, or third parties

Phivio s.r.o. provides assistance to the data subject in exercising their rights, and your safety is our highest priority.